Hostea Doctors review page #12
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Reference: Hostea/website#12
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#11 computes average ratings but introduces options for comments from reviewers. Create page for each Doctor and display reviews.
To make it simpler I suggest the number of stars is set manually and there is no average of scores. If someone is happy about a consult they can give a star. Or they do not give a star. It is binary.
For instance
data/clinic-doctors.toml
could be:and
and it could be displayed as 1 ⭐ and 0 ⭐ respectively instead of the five stars.
Eventually I believe it will be useful to only display stars awarded in the recent past (six months or a year) to take into account the possibility that a doctor's reputation is about how well they are currently doing and not what they did in the distant past.
Thanks for your input! :)
Traditional rating systems are either on a five-point or ten-point scale because they offer the critique a spectrum to rate on. A binary system would fail to capture the true rating. For instance, a customer that had a pleasant experience but feels that a particular aspect of the service could be improved might want to rate the Doctor 4 stars instead of a perfect 5. To do the same with the binary system, the customer would either have to give positive rating via stars and elaborate the issue in comments or do the reverse. Either way, a visiting prospective customer won't be able to judge the Doctor from a cursory glance.
Is there a reason why you think a binary system would be better than the five-point scale?
realaravinth referenced this issue2022-05-04 12:19:05 +00:00
A binary system is simpler to begin with. Having something more subtle is only going to be worth your time when and if the User Research concludes there is interest for such a service.
But this system is already implemented in hostea.org :D Replacing it with a binary system shouldn't be a lot of work but we should consider its merits before doing it
Ok, let's keep it the way it is then.
Let's forget about this: the clinic will be a service that may be useful to instances willing to migrate to / from hostea. But that's not going to happen any time soon.